Resolving Family Conflicts
Listen, listen, listen. Use “I” statements to express your feelings and perspectives. Don’t interrupt. You can ask questions to clarify, but stay away from “why.” (“How” is a better choice.) Keep your arguments in the present, and stay specific. Don’t dig up old dirt from the past. Avoid “globalizing” the argument (by using words such as always, never, or should). Taboo subjects are taboo—there are certain nasty comments that are off-limits in all relationships....